Frequently Asked Questions

We built HIPAAmate so you won't have to figure out HIPAA rules on your own. Our software tool saves you time by taking the confusion out of compliance as it painlessly walks you through everything, so you don't miss anything! Managing HIPAA documentation online is a breeze and we even offer free support when you have questions.

A very small practice will spend approximately 2 hours going through HIPAAmate for the first time, while a larger practice will spend roughly 4 hours. Your progress is always saved so feel free to spend bits of time only when it's convenient.

Yes! Moreover, our training is specific to your practice so it is compliant—few HIPAA training services on the market can say this.

Yes! Managing your office's HIPAA policy manual is super simple with HIPAAmate.

Yes. The HIPAA requirements for covered entities (providers) are the same for business associates; therefore, you can use HIPAAmate. Be advised, our software currently uses the term "practice" to identify your business in text and reports. While this may seem awkward, it does not take away from the legitimacy of using HIPAAmate to meet your HIPAA compliance obligations. Note: This will be addressed in a future update.

HIPAAmate is data-driven software versus simple documentation software. Being data-driven means we apply intelligence to our software so it "thinks" about: What you've done. What is required. What is left to do. By focusing your attention on the doing part of HIPAA compliance we save you time!

Almost all. A final item (risk management plan) will be completed fourth quarter 2018. However, because the current version of HIPAAmate covers the majority of the HIPAA Security Rule requirements (including the Risk Analysis), and because most offices are severely non-compliant, we decided releasing our software early was important.

Register each location separately under unique email addresses. For example, if you have two locations, one has 8 workforce members and the other has 15, you'd register once for a Small plan and register again, using a different email, for a Medium plan. A person working at both locations needs to be counted twice.

If you decide not to renew, be sure to download reports and save them outside of HIPAAmate.

True compliance is rare, especially among small businesses. Even if you have an updated policies and procedures manual and conduct annual staff training, you are far from being compliant. Use our Risk Assessment Checklist to know for sure.

Not likely. However, at some point in time a breach of your protected health information is very likely, and the reason you must always be prepared to prove you are in compliance with the HIPAA laws. Use our Risk Assessment Checklist to see if you'll be ready.

Yes, we'll help guide you through an audit. After all, when you successfully pass an audit we look good:)

No. HIPAAmate is completely cloud-based so everything is securely stored online for you.

Our software engineers, Matt and Steve, have 50 years combined experience developing numerous applications, installed on millions of computers, within the healthcare and software security industries. They know what they're doing.

Getting Started is Easy

1. Create Account

Click the "Make Life Easy Today!" button below to create your new account. A confirmation email will be sent to verify your email address.

2. Add Location and Pay

Log in and enter your business/practice location. Then select a payment plan based on the number of workforce in your office.

3. Follow HIPAAmate's Lead

You will automatically be sent to the dashboard where you can begin entering information. Ask for help as needed. It really is this simple!

Do you have other questions?

Please call (614) 706-2066 or schedule a 15-minute Consultation with Dr. Jeff Brown.